Privacy Policy

Privacy Policy

Effective Date: March 7, 2025
Last Updated: March 7, 2025

Virtually Unlimited Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with:

✅ PIPEDA – Personal Information Protection and Electronic Documents Act (Federal)
✅ PIPA – Personal Information Protection Act (Alberta)
✅ HIA – Health Information Act of Alberta (For Health-Related Services)
✅ Other Provincial Privacy Laws as Applicable

By using our website virtuallyunlimited.me or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Legal Business Name: Virtually Unlimited Inc.
Business Number (BN): 773713029
Corporate Access Number: 2026155966
Business Location: Remote Canadian Business, Alberta-Based (Serving clients Canada-wide. Contact for more details.)
📧 Privacy Contact Email: info@virtuallyunlimited.me
📞 Phone Number: (844) 847-8865

2. Information We Collect

We collect the following types of personal information to provide our services effectively:

✅ Personal Data:

• Name, email address, phone number, business details, and any information provided through our contact form.

✅ Billing & Payment Data:

• When purchasing services, payment details such as billing address and transaction history are collected via third-party payment processors (Stripe, PayPal, etc.).
• We do NOT store credit card details.

✅ Communication Data:

• Any messages, emails, or inquiries you send to us through the website, social media, or direct email.

✅ Website Usage Data:

• IP address, browser type, device details, pages visited, and time spent on our website (collected via Google Analytics & cookies).

✅ Employment/Contractor Data:

• If you apply for a position, we may collect your resume, qualifications, work history, and references.

✅ Health-Related Administrative Support Data (If Applicable) (For clients requesting medical virtual assistance such as Netcare Portal tasks):

• We may handle health-related administrative data in compliance with HIA (Health Information Act of Alberta).
• Virtually Unlimited Inc. does NOT store or process personal health records. Any administrative support provided follows strict confidentiality agreements.

3. How We Use Your Information

We collect and process personal data for the following purposes:

✔ To provide and manage our Virtual Assistant Services
✔ To process payments and issue invoices securely
✔ To communicate with clients and respond to inquiries
✔ To send service updates, newsletters, and marketing emails (only with your consent)
✔ To optimize website performance through analytics tools
✔ To comply with Canadian legal, health, and tax obligations

4. How We Share Your Information

We do not sell or trade your personal information. However, we may share it in the following cases:

✔ Service Providers: We work with trusted third-party vendors for payment processing (Stripe, PayPal), cloud storage (Google Drive, Dropbox), and marketing automation (Mailchimp, Google Analytics).
✔ Legal Compliance: If required by law, we may disclose information to law enforcement agencies, regulators, or government authorities.
✔ Business Transfers: If Virtually Unlimited Inc. is merged, acquired, or sold, your data may be transferred to the new entity.

5. Data Security & Confidentiality

We take reasonable security measures to protect your personal data:

🔒 Encryption of sensitive data
🔒 Secure cloud storage with controlled access
🔒 Regular security audits to prevent data breaches

📌 While we take all precautions, no online service is 100% secure. Users are encouraged to take personal measures, such as using strong passwords and secure networks.

6. Your Privacy Rights Under PIPEDA & HIA

As a Canadian resident, you have the right to:

✅ Access Your Data – Request a copy of your personal data.
✅ Correct Your Data – Request corrections to inaccurate information.
✅ Withdraw Consent – Opt-out of marketing communications.
✅ Request Deletion – Ask us to delete personal data where legally applicable.

📍 To exercise your privacy rights, contact:
📧 Email: info@virtuallyunlimited.me

📌 For clients requesting medical administrative support: We comply with HIA (Health Information Act of Alberta) and do not store personal health information. Any handling of health-related data is performed within the legal and ethical boundaries of administrative virtual assistance.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience.

✔ Necessary Cookies: Required for website functionality.
✔ Performance Cookies: Help us track user engagement and optimize website performance.
✔ Marketing Cookies: Used for advertising and retargeting (only with consent).

📍 You can manage your cookie settings in your browser preferences.

8. Third-Party Websites

Our website may include links to third-party services. We are not responsible for the privacy policies or content of external websites. Users should review third-party privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us immediately.

10. Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy, including:

✔ Client data: Retained for 5 years for tax and compliance purposes.
✔ Inactive accounts: Deleted after 24 months of inactivity.
✔ Marketing data: Retained until consent is withdrawn.

📍 To request data deletion, email us at: info@virtuallyunlimited.me

11. Compliance with Canadian Privacy Laws

Virtually Unlimited Inc. complies with:
✅ PIPEDA (Personal Information Protection and Electronic Documents Act – Federal Law)
✅ PIPA (Personal Information Protection Act – Alberta)
✅ HIA (Health Information Act of Alberta – For Health-Related Services)
✅ Other Provincial Privacy Laws, where applicable (e.g., BC’s PIPA, Quebec’s Law 25, etc.)

📍 Clients can request copies of our compliance policies at any time.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page with a revised "Last Updated" date.

📍 Continued use of our services after policy updates constitutes agreement to the changes.

13. Contact Information

For privacy-related questions, requests, or complaints, please contact:

📧 Privacy Email: info@virtuallyunlimited.me
📞 Phone: (844) 847-8865
🏢 Business Location: Remote Canadian Business, Alberta Based (Serving clients Canada-wide. Contact for more details.)