Privacy Policy for Virtually Unlimited Inc.
Introduction
At Virtually Unlimited Inc., we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us across all platforms, including our website, Facebook Business Page, email communications, and other means.
By interacting with us (via our website, Facebook Business Page, or otherwise), you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: This may include your name, email address, phone number, and any other personal details you provide when you contact us or interact with our platforms.
- Health Information: We collect sensitive health-related information in the course of providing healthcare and pharmacy administration services. We treat this data with the highest level of confidentiality, following all relevant privacy laws such as PIPEDA and HIA.
- Interaction Data: This includes technical data such as your IP address, device information, browser type, and interaction data such as the time and date of your visit, pages viewed, and links clicked.
- Cookies and Tracking Technologies: Our website and Facebook Business Page may use cookies to track visitor activity and provide a better experience. For more information, please refer to our Cookie Policy on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: We use your personal and health data to provide you with healthcare administration and pharmacy services.
- To respond to inquiries: If you contact us via email, website, or Facebook, we will use your information to respond to your inquiries or provide the requested services.
- For marketing: We may use your contact details to send you updates, newsletters, and promotional offers related to our services. You can opt out of receiving these communications at any time by adjusting your preferences.
- Legal Compliance: We may use your information to comply with legal obligations, regulatory requirements, and industry standards.
3. How We Protect Your Information
We implement a variety of technical, administrative, and physical security measures to protect your personal and health information from unauthorized access, use, or disclosure:
- Encryption: We use secure methods to encrypt sensitive data during transmission.
- Access Controls: Only authorized personnel at Virtually Unlimited Inc. have access to your personal data.
- Third-Party Providers: We may share your data with trusted third-party service providers who assist us in delivering services (e.g., website hosting, email services). These third parties are obligated to protect your data in accordance with this Privacy Policy.
4. Sharing of Your Information
We do not sell, rent, or trade your personal or health information. However, your data may be shared under the following circumstances:
- Service Providers: We may share your information with third-party service providers who help manage our platforms, respond to inquiries, or analyze data.
- Legal Requirements: We may disclose your information if required to do so by law, such as complying with a court order or government inquiry.
- Health Information: If you share sensitive health information with us, it will be handled in accordance with PIPEDA and the Health Information Act (HIA).
5. Your Rights and Choices
You have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request to correct any inaccuracies in your data.
- Deletion: Request the deletion of your personal data, subject to legal retention periods.
- Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe links in our emails or by adjusting your Facebook and website notification settings.
For more information on exercising your rights, please contact us at info@virtuallyunlimited.me.
6. Facebook Business Page-Specific Section
When you interact with our Facebook Business Page, Facebook itself collects certain personal information (e.g., your IP address, engagement data, and other details). We also collect data when you message us or interact with our posts.
How We Use Your Information on Facebook:
- To Respond to Inquiries: If you message us on Facebook, we may use the provided information to answer your questions or provide services.
- Engagement Analytics: We use Facebook’s built-in tools to analyze page performance and engagement. This data helps us improve our services and content.
- Health Information: If you share any health-related information via messages or posts, we will handle it in accordance with applicable privacy laws (PIPEDA, HIA).
Facebook’s Role:
- Facebook’s data collection practices are separate from ours. For more information on how Facebook collects, processes, and uses your data, please review Facebook’s Privacy Policy and Cookie Policy.
7. Third-Party Links
Our website and Facebook Business Page may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. Please review the privacy policies of any external sites before submitting personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last Updated” date at the bottom will indicate when changes were made. Please review this Privacy Policy periodically.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:
Last Updated: January 4, 2025